Privacy Policy

This Privacy Policy explains how Glimlach ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glimlach.in, or when you otherwise interact with us (collectively, the "Services").

In this Privacy Policy, "you" refers to any customer, website visitor, or individual interacting with our Services. By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Revised versions will be posted on the Site with an updated "Last Updated" date.

Information We Collect and How We Use It

To provide you with high-quality products—such as Personal Care & Hygiene, Skin Care, and Wellness & Supplements—and to operate our Services effectively, we collect information about you from the following sources:

1. Information You Provide to Us Directly

This may include:

• Contact Details: Name, address, email address, phone number
• Order Details: Billing and shipping addresses, payment confirmations, products purchased
• Account Information: Username, password, security/verification details
• Customer Support Information: Any information you provide when contacting us

Note: If you choose not to provide required information, you may be unable to use certain features of the Site.

2. Information Automatically Collected (Usage Data)

When you access or browse our Site, we may collect:

• IP address
• Browser details
• Device information
• Pages visited
• Interaction data
• Cookies, tracking pixels, and similar technologies

We use this data to improve website performance, enhance user experience, and maintain service security.

3. Information Obtained from Third Parties

We may receive information from service providers (website hosting, shipping, customer support, analytics, and marketing partners), payment processors, and tracking & analytics tools. All third-party information is handled as per this Privacy Policy.

How We Use Your Personal Information

1. Providing Products and Services

• Process and fulfill orders
• Facilitate shipping and delivery
• Manage your account
• Send order updates
• Assist with returns or replacements
• Improve website functionality

2. Marketing & Advertising

We may use your information to send promotional emails or display relevant ads, to help you discover new products and offers.

3. Security & Fraud Prevention

We may use your data to detect fraudulent activity, secure user accounts, and protect the integrity of our Services.

4. Customer Support & Service Improvement

We use the information to respond to your inquiries and enhance our service quality.

How We Disclose Your Information

We may share your personal information under certain circumstances:

• Service Providers: Website management, payment processing, shipping & logistics, customer support, data analytics, marketing
• Business & Marketing Partners: To provide additional services or display relevant advertisements
• Your Consent: When you voluntarily opt to share certain information
• Legal Obligations: To comply with applicable laws, respond to legal requests, or protect our rights
• Corporate Transactions: In case of a merger, acquisition, or restructuring

Your Rights & Choices

Depending on applicable laws, you may have rights including:

• Access to your information
• Correction of inaccurate data
• Request for deletion
• Opt-out of marketing communications

Third-Party Websites & Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.